dei TRAINING

Diversity, equity and inclusion — commonly referred to as DEI — has taken center stage in the workplace. Employers must actively work to create meaningful change in spite of the history of injustice that has marginalized underrepresented groups within the workplace.

Recare Programs

Keeping track of your patient's next appointment is manageable with automated systems. Yet, patients continue to fall under the cracks, and the recare list is ever-growing and quite untamable. Understanding the tools at hand and implementing appropriate strategies to streamline this process is a must.

Patient Retention

Every patient that leaves through your doors needs to feel the desire and need to come back to your office. Hounding down patients shouldn't be your style. DÖWZ helps you understand the root issue behind patient retention; let's formulate a plan so that each patient who visits will want to come back.

Referral Programs

Word of mouth is one of the most powerful marketing techniques for any dental practice. We create unique, automated, and measurable programs that boost referrals and yield results. Understanding the power of referrals can expand your practice's growth extensively.

Clinical and Admin Teams

If your staff doesn't have the proper knowledge and support to excel in their responsibilities, the chances of missteps become clear. A successful practice requires a proactive and productive staff to act efficiently. With proper training as the foundation, your practice's synchronicity can come a long way.

IN-OFFICE PATIENT EXPERIENCE

You are responsible for providing a smooth patient experience. Having protocol transitions between the different stages of a patient's visit (check-in, waiting room, dental chair, case-presenting, procedure, and check out) is essential for the vital life of a practice's routine.

Employee Engagement

Spending too much time together can create closeness and a seamless bond that patients enjoy. Yet more often than not, employee bonds erode, and tension sparks. Creating a safe work environment and maintaining goodwill, motivation, and empowerment can refocus employees' thoughts back in the game.